Tweet by danshipper

April 20, 2026

counterintuitive things I believe about AI: SaaS is not dead, it will be stronger than ever The userbase for SaaS will 10x over the next 3 years because agents will become users Knowledge work will change dramatically, but everyone will still have jobs (except very specific categories like personal injury insurance for car crashes) Humans will continue to be the sandwich at the beginning and end of every AI process (h/t @kieranklaassen and @trevin who came up with this) Personal software looks like OpenClaw, not a vibe-coded Salesforce clone You'll use Codex and Claude Cowork through your SaaS software, and use your SaaS software through Codex and Claude Code Because you'll use Codex with your SaaS, all software users will start to look like extremely technical users All SaaS will need to incorporate the idea of 'presence' for agents—making what agents are doing legible in real-time to users Agents are currently built for 1-1 interactions, they'll need to be built for one to many and many to many interactions Specialization will be just as important in agents as it is in humans, therefore we will live in a many-agent world Most software companies are not building for a world where everyone has an agent, and they're wasting a ton of time and capital developing capabilities that a user with Claude Code doesn't need

Author
danshipper
Date
April 20, 2026
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