Tweet by pzakin

October 4, 2024

//open source saas and speculative thoughts on post-scarcity software Assume the cost of building software goes to zero. One view is this is a death knell for SaaS. An alternative view: if software becomes extremely cheap to make, companies stop selling software and start selling agents. They use or build open source platforms and monetize purely with an agent. E.g. next-gen zendesk is just open source zendesk that sells a competitive agent product. Competition at the agent layer is complicated. OpenAI will compete here. Can wrappers truly outcompete an OpenAI digital worker post-AGI? I'm not sure... But my sense is that as cost of building business software goes down and appetite for extensibility increases, open source SaaS is structured in a way that anticipates long-term competitive dynamics. If you're building open source business systems, I'd love to chat...

Author
pzakin
Date
October 4, 2024